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Home
FAQs
Service FAQs
About the Service
Why should I get tested?
Which areas offer free postal testing through SH.UK?
I think I may have put myself at risk, should I get a test right away?
What tests will I be offered?
How long do tests take to complete?
What if I don’t have a smart phone?
How secure is the SH.UK website?
Will my results or details be shared with anyone else?
If I collect blood under the 400 line is that enough?
I can’t get enough blood what shall I do?
I need my test results for an official purpose (IVF / visa application / occupational health etc.) Can I obtain a certificate of my results for this?
Ordering Your Test Kit
I ordered a test but it’s not arrived?
I have lost my kit what can I do?
Are the test kits in discreet packaging?
Order a kit on behalf of another person?
Your Results
When will I get my results?
How do I receive my results?
I returned my test, but I’ve not heard anything?
What happens if I have an infection?