SH has a high volume of monthly users. To help our support team, please check if your question has already been answered before reaching out.
We endeavour to complete your tests as soon as possible. Most samples received in the laboratory are processed and tested within 48-72 hours of receipt. Your results and sample progress can be tracked online by logging into your account.
Find out if your area is covered by our services.
Find out more about how our testing process works.
If you have more questions, check out our FAQs page.